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Web Content Assistant
Category: Technology
Web Content Assistant (Technology)
Overview
Help keep RPA’s website sharp, accessible, and up‑to‑date by troubleshooting
content and display issues and advising staff on publishing solutions.
Key Responsibilities
- Publish and update content in the CMS; ensure consistency and accessibility.
- Triage and fix minor display issues; escalate bugs appropriately.
- Maintain internal content checklists and lightweight QA process.
- Assist with analytics snapshots and simple experiments.
Qualifications
- Comfort with CMS workflows and basic HTML/CSS; JS familiarity helpful.
- Strong communicator who can translate tech to non‑tech teammates.
- Security‑ and accessibility‑aware; careful and methodical.
Time Commitment
~5 hours/week; flexible schedule with quick turnaround for urgent fixes.
Benefits
- Real‑world web ops experience; portfolio‑ready before/after examples.
- Professional references and cross‑team collaboration experience.
Should be a Rail Passengers member or prepared to join Rail Passengers to
participate. To apply, send a resume, clips/links and a cover letter by email to
[email protected].
"The support from the Rail Passengers Association, and from all of you individually, has been incredibly important to Amtrak throughout our history and especially so during the last trying year."
Bill Flynn, Amtrak CEO
April 19, 2021, speaking to attendees at the Rail Passengers Virtual Spring Advocacy Conference